Privacy Policy

Privacy Policy

Last updated: February 28, 2026

This Privacy Policy explains how Marcox (“the Site”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, make purchases through www.marcofei.com , or otherwise communicate with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” refers to the user of the Services, including customers, website visitors, and other individuals whose information we collect under this policy.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised policy on the Site, update the “Last updated” date, and take any measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we have collected your personal information from various sources over the past 12 months. The information we collect and use may vary based on your interactions with us.

In addition to the uses described below, we may use the information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect the Services, our rights, and the rights of our users or third parties.

2. Information You Directly Submit to Us

Contact details: name, address, phone number, email address
Order information: name, billing address, shipping address, payment confirmation, email, phone number
Account information: username, password, security questions, and other security-related information
Customer support information: content you choose to include in communications with us

Some features require you to provide certain personal information. You may choose not to provide it, but you may not be able to use or access those features.

3. Usage Data We Collect Automatically

We may automatically collect information about your use of the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data includes device information, browser information, network information, IP address, and other information related to your interaction with the Site and Services.

4. Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers acting on our behalf, such as:

Companies that support our Site and Services
Payment processors, which collect payment information (bank account, card details, billing address) to fulfill orders and perform our contract with you

When you visit the Site, open or click our emails, or interact with our Services or advertisements, we or our partners may automatically collect information using tracking technologies. Any information obtained from third parties is treated in accordance with this Privacy Policy.

5. How We Use Your Personal Information

To provide products and services: process payments, fulfill orders, send account and order notifications, manage your account, arrange shipping, handle returns and exchanges.
For marketing and advertising: send promotional messages, display advertisements, and personalize content and ads.
For security and fraud prevention: detect, investigate, and address fraudulent, illegal, or malicious activity. Please keep your account information secure. Contact us immediately if you believe your account has been compromised.
To communicate with you and improve the Services: provide customer support and enhance our Services.

6. Cookies

We use cookies to operate, optimize, and analyze the Services.
Most browsers accept cookies by default. You may remove or reject cookies through your browser settings, but this may affect functionality.
Please note that the Site does not respond to “Do Not Track” signals.

7. How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

To vendors and third parties performing services on our behalf (IT management, payment processing, analytics, customer support, cloud storage, fulfillment, shipping, etc.)
To business and marketing partners
When you direct, request, or consent to such disclosure
To our affiliates
To comply with legal obligations, enforce Terms of Service, protect rights, or in connection with business transactions such as mergers or bankruptcy

Within the past 12 months, we have disclosed identifiers, commercial information, network activity data, and geolocation data. We will not use or disclose sensitive personal information without your consent.

8. Third-Party Websites and Links

The Site may contain links to third-party websites. We are not responsible for the privacy or security of third-party sites. Information you share on public or third-party platforms may be visible to other users.

9. Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, you may contact us to request deletion.
As of the effective date, we do not share or sell personal information of individuals under 18.

Information Security and Retention

No security measures are perfect or impenetrable, and we cannot guarantee absolute security.
We retain personal information as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

10. Your Rights

Depending on your location, you may have the following rights:

Right to access / know
Right to deletion
Right to correction
Right to data portability
Right to restrict processing
Right to withdraw consent
Right to appeal
Right to manage communication preferences (unsubscribe from marketing emails at any time)

We will not discriminate against you for exercising these rights. We may verify your identity before processing requests. You may designate an authorized agent to exercise rights on your behalf.

11. Complaints

If you have complaints about how we process your personal information, please contact us using the information below. If you are unsatisfied with our response, you may contact your local data protection authority.

12. International Users

Your personal information may be transferred, stored, and processed outside your country. If transferred from Europe, we rely on valid transfer mechanisms such as EU Standard Contractual Clauses.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Website Name: Marcox
Brand: Marcox
Email:info@marcofei.com
Under applicable data protection laws, we are the data controller of your personal information unless otherwise stated.

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