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Shipping Policy
Marcox Shipping Policy
Welcome to Marcox! We value your trust and are committed to providing you with a smooth and worry-free shopping experience. For full transparency, please carefully review our shipping policy.
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Shipping Destinations
We offer free international shipping. Delivery times vary by destination:
| Country/Region | Delivery Time |
| United States | 7–13 business days |
| Other countries | Please contact us for details |
Note: Customs duties or import taxes may apply for countries outside the United States. All such fees are the responsibility of the customer.
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Shipping Cost
We provide free shipping to all destinations we currently serve. -
Order Processing & Delivery
We make every effort to ensure prompt delivery.Total Delivery Time = Processing Time + Transit Time -
Processing Time
Orders are processed within 1–3 business days (Monday–Friday).Additional time may be required during peak seasons or holidays. -
Transit Time
United States: 7–13 business daysOther countries: Varies by region. Please contact us for details.
These are estimated timeframes; most orders arrive earlier than the maximum estimate.
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Order Cut-Off Time
Orders placed before 5:00 PM PST (Pacific Standard Time) will be prioritized for same-day processing. -
Shipping Terms
We work with reliable shipping carriers to ensure safe delivery.Tracking information will be sent to you by email within 24 hours of shipment, so you can monitor your package.
If you do not receive tracking information within 3 business days, please contact us by email.
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Order Tracking
You may visit the “Order Tracking” page on the Marcox website, enter your tracking number or order details to view the shipping status. -
Frequently Asked Questions
Can I change my shipping address after placing an order?Address changes are only allowed within 72 hours of ordering. Once the package has been shipped, the address cannot be modified. To request changes, please contact us.
Can I ship to multiple addresses in one order?
Multiple shipping addresses for a single order are currently not supported. Please place separate orders for different destinations.
What if my package is lost in transit?
If your package is lost during shipping, please contact us immediately. We will do our best to resolve the issue.
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Address Accuracy
Please double-check your shipping information at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer. -
Contact Us
For any shipping-related questions, please contact us at:
Website Name: Marcox
Brand: Marcox
Email:info@marcofei.com
Brand: Marcox
Email:info@marcofei.com
Thank you for choosing Marcox!